Illinois State University
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There is a $6.00 fee per official Illinois State University transcript (Illinois State University does not have unofficial transcripts).  We cannot accept telephone requests. Transcript requests are generally processed within two business days. Transcript requests will not be processed on days that the University is closed –weekends, holidays and the week between Christmas Eve and New Year's Day.

Please note: If you have a financial obligation with the University, we will not be able to fulfill your request. If you have a financial obligation and are currently enrolled, please contact Student Accounts at (309) 438-5643. If you have a financial obligation and are not currently enrolled please contact Illinois State University Collection Services at (309) 438-3347 before you submit a request.

Transcript questions should be directed to the Office of the University Registrar at 309-438-2188.

Transcripts may be requested in the following ways:


Illinois State University has authorized the National Student Clearinghouse to provide transcript ordering via the Web. You can order your transcripts by using any major credit card. Your card will be charged after your order has been completed. There is a $2.25 online processing fee per mailing address in addition to the $6.00 fee per Illinois State University transcript.

  1. Login to the Clearinghouse secure site.
  2. The site will walk you through placing your order, including delivery options and fees. Order updates will be emailed to you. You can also check order status or history online.
  3. If you need help or have questions regarding the Clearinghouse’s online transcript ordering, please contact Registrar Service Center at (309) 438-2188 or

NOTE: Please be advised that we are unable to accept faxed orders for transcripts nor can we fax transcripts to recipients.

In Person

Transcripts ordered in person at the Registrar Service Center by 3 p.m. are available for pick-up the next business day after 11 a.m. Please note that transcripts are not available on demand. The Registrar Service Center is located in 107 Moulton Hall. You may fill out a request form there and pay by check, credit card or in cash. If you pay with cash, please bring the exact amount ($6.00 per transcript), as we have no provision for making change. Also be sure to bring a picture ID. Office hours are 8 a.m.-4:30 p.m., Monday-Friday.

If you need to send someone to pick up your transcript, you will first need to order your transcript. You must then give the individual picking up your transcript a second document indicating to us that you are giving us permission to hand over your transcript to him/her. Please print and fill out the Transcript Authorization Form.

Request for Official Name Change

Due to the danger of identity theft, persons who wish to change their first, middle or last names on their transcripts must provide a copy of a marriage license, a court order or a dissolution decree certifying their name change. Please mail or fax a copy of one of these documents before ordering a transcript to: Illinois State University, Registrar Service Center, Campus Box 2202, Normal, IL 61790-2202; Fax: (309) 438-8652. Please be sure to sign this request. Without your signature, we cannot process your name change. We cannot accept a copy of your current driver’s license or social security card as proof of name change.

Diploma Information

Learn more about when you can expect your diploma and where to go to order a new one.

Updating Your Information

Need to update your personal information? Check out who you need to contact.

Course Descriptions

Current and archived versions of the graduate and undergraduate catalogs can be found at

If the course description or catalog year you require is not available online, please contact the Registrar Service Center at (309) 438-2188 or for assistance.

Illinois State University

Office of the University Registrar
Normal, IL 61790-2202

Phone: (309) 438-2188

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