Illinois State University
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  • The University will be closed on Tuesday, July 4th, to observe Independence Day. The transcript staff will return to process the transcript orders on Wednesday, July 5th.
  • Summer grades will not be available until Friday, August 18th.
  • Transcripts are not available for immediate pick-up. We are currently backlogged due the transition to a new student information system. To ensure the accuracy of your transcript, please allow five (5) business days for your transcript request to be processed. Once processed, your transcript will be mailed or available for pick-up as indicated on your transcript order.
  • Educator transcripts being ordered for uploading to ISBE/ELIS accounts will be processed per ISBE protocols. Please include “ISBE/ELIS requirement” in the special instructions and then use the ISBE address of 100 N. 1st Street, Springfield, IL 62777. You can also visit the Cecilia J. Lauby Teacher Education Center web site for further information about ordering transcripts for educational licensure.
  • Study Abroad participants: Please note that an itemized list of the courses you take abroad will not be listed on your ISU transcript, but rather, hours and grade points earned at the host institution. If you believe you will need a transcript showing those individual courses in the future for job applications or graduate school, we highly encourage you to request an extra official copy of your transcript from your host institution for your own records prior to departing from your program.
    • If you are a former study abroad participant ordering your ISU transcript, and you need the itemized list of courses, please request in the Special Instructions that your individual study abroad courses be included with your transcript.
    • Teacher Education majors may have particular reason to request this additional documentation, as a detailed transcript may be required by a district as part of the application process.
  • Questions about the status of your transcript request? Please include your UID, name, and online transcript order ID number in your email to
  • Transcripts

    There is a $10.00 fee effective July 1st, 2017 per official Illinois State University transcript (Illinois State University does not have unofficial transcripts).  We cannot accept telephone requests. Transcript requests are generally processed within five business days. Transcript requests will not be processed on days that the University is closed –weekends, holidays and the week between Christmas Eve and New Year's Day.

    Please note: If you have a financial obligation with the University, we will not be able to fulfill your request. If you have a financial obligation and are currently enrolled, please contact Student Accounts at (309) 438-5643. If you have a financial obligation and are not currently enrolled please contact Illinois State University Collection Services at (309) 438-3347 before you submit a request.

    Transcript questions should be directed to the Office of the University Registrar at 309-438-2188. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law for obtaining your transcript, please contact the transcript coordinator, Office of the University Registrar at 309-438-8499.

    Transcripts may be requested in the following ways:


    Illinois State University has authorized the National Student Clearinghouse to provide transcript ordering via the Web. You can order your transcripts by using any major credit card. Your card will be charged after your order has been completed. There is a $2.25 online processing fee per mailing address in addition to the $10.00 fee effective July 1st, 2017 per Illinois State University transcript.

    1. Login to the Clearinghouse secure site.
    2. The site will walk you through placing your order, including delivery options and fees. Order updates will be emailed to you. You can also check order status or history online.
    3. If you need help or have questions regarding the Clearinghouse’s online transcript ordering, please contact Registrar Service Center at (309) 438-2188 or

    NOTE: Please be advised that we are unable to accept faxed orders for transcripts nor can we fax transcripts to recipients.

    In Person

    All in person transcript requests will require a minimum of one business day for processing. Transcripts are not available on demand. The Registrar Service Center is located in 107 Moulton Hall. You may fill out a request form there and pay by credit card. As of December 1st, 2015, the Office of the University Registrar will no longer accept cash, checks, or money orders for transcript requests. Only credit and debit cards will be accepted. Also be sure to bring a picture ID. Office hours are 8 a.m.-4:30 p.m., Monday-Friday.

    If you need to send someone to pick up your transcript, you will first need to order your transcript. You must then give the individual picking up your transcript a second document indicating to us that you are giving us permission to hand over your transcript to him/her. Please print and fill out the Transcript Authorization Form.

    Request for Official Name Change

    Due to the danger of identity theft, persons who wish to change their first, middle or last names on their transcripts must provide a copy of a marriage license, a court order or a dissolution decree certifying their name change. Please mail or fax a copy of one of these documents before ordering a transcript to: Illinois State University, Registrar Service Center, Campus Box 2202, Normal, IL 61790-2202; Fax: (309) 438-8652. Please be sure to sign this request. Without your signature, we cannot process your name change. We cannot accept a copy of your current driver’s license or social security card as proof of name change.

Diploma Information

Learn more about when you can expect your diploma and where to go to order a new one.

Updating Your Information

Need to update your personal information? Check out who you need to contact.

Course Descriptions

Current and archived versions of the graduate and undergraduate catalogs can be found at

If the course description or catalog year you require is not available online, please contact the Registrar Service Center at (309) 438-2188 or for assistance.

Illinois State University

Office of the University Registrar
Normal, IL 61790-2202

Phone: (309) 438-2188

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