Easily update your contact information and personal details, including preferred name, gender, and pronouns.
Illinois State University supports a diverse, inclusive, and respectful community. Our strategic goals reflect these values which are key to providing a sense of belonging and well-being for all Redbirds. For this reason, Illinois State enables students and employees to update their personal profile at any time.
Your updated information may not show on all systems. This can include:
Change your gender at My.IllinoisState.edu in your My Profile.
Current data options are:
However, please be aware that not all University or partner external systems are able to be programmed to reflect these changes. In addition, changes that do flow to downstream systems may result in unintended consequences in certain cases (i.e. unmatched records between systems, systems containing different data). Some records specifically impacted include health records, health insurance, employment information, employment benefits, and salutations in communications.
Access to gender information in the University’s records will be limited to individuals that have a legitimate business or educational need for this information. All requests for access to gender information must be approved by the appropriate Data Steward.
Provide or change your additional gender information online at My.IllinoisState.edu in your My Profile.
Current data options are:
Providing this information is optional. This data enables the campus to develop curricular and programmatic offerings that reflect diverse perspectives, and that promotes a safe and welcoming learning environment for all. Please note that while we are collecting this information, not all of Illinois State University’s systems are designed to process and/or display this information.
Access to additional gender information in the University’s records will be limited to individuals that have a legitimate business or educational need for this information. All requests for access to additional gender information must be approved by the appropriate Data Steward.
Provide or change your pronouns at My.IllinoisState.edu in your My Profile.
Current data options are:
Please be aware that while we are collecting this important information, not all of Illinois State University’s systems are designed to process and/or display this information. Currently, pronouns are housed in the Student Information System. As other systems are configured to utilize and display pronouns (i.e ReggieNet), there will be a good faith effort to utilize the pronoun information you provide where feasible and appropriate.
You may request the use of a preferred name for University business where systems and processes allow. Providing a preferred name is optional. If a preferred name is not provided, legal/primary name will default as preferred. Please note that legal name must still be used in certain University systems. You can submit your preferred name change through a form by logging into the ULID Account Management website. Preferred names require approval to ensure they meet the appropriate use standards.
Acceptable uses of preferred names include:
Inappropriate use of a preferred name (including but not limited to avoiding legal obligation or misrepresentation) may be cause for denying the use of preferred names. Illinois State reserves the right to deny/remove any preferred name that is deemed inappropriate, profane, or offensive. Additionally, those who intentionally misuse the preferred name option may be subject to disciplinary action.
Although not guaranteed, preferred name will be used where possible in the following (unless related to the exceptions for legal name use (i.e. employment documents, public directory information - defined by FERPA, etc.):
A preferred name may take five business days to process the request and several additional days to appear in all systems that can display preferred names. The University makes every attempt to use preferred name in systems and communications (mail and email) where possible but cannot guarantee that every downstream system displays preferred names and it is possible out-of-date versions or legal name may be displayed. If you are seeing problems after several days in the above listed systems and/or other systems that are not listed below where legal name is required, please report any issues you are having to the Office of the University Registrar (for students) and Human Resources (for employees). The University is working to continually review and update systems and processes where possible.
Students sponsored by ISU on F-1 or J-1 visas can choose to use a preferred name at Illinois State University. However, preferred name will not be included in their Student and Exchange Visitor Information System (SEVIS) record. SEVIS will continue to reflect only the legal name as indicated in the machine-readable zone (MRZ) of the passport. For these students, the I-20 or DS-2019 associated with their SEVIS record will reflect legal name.
Questions related to international student preferred names should be directed to International Student and Scholar Services (ISSS).
Legal/primary name is used to build your official University record and is populated from your application for admission or employment. Your legal name will be used in certain contexts as indicated below (list may not be exhaustive) even if a preferred name has been approved.
The Illinois Supreme Court has a standardized state form for name changes as well as resources to assist in the process. Visit: Illinois Supreme Court Standarized State Forms
Information on Waiver of Court Fees can be found at: Mclean County Government: Forms and Resources.
Human Resources at Illinois State University uses the legal name as an employee’s Primary Name in all our processing and transactions involving employment. Due to the danger of identity theft, persons who wish to change their first, middle, or last legal name on record with Human Resources must present all the following documents to Human Resources:
All documentation must be originals (no copies accepted) and must be presented in person to the Human Resources office. The Human Resources office is located in the Nelson Smith Building, room 101. For further information regarding this process, contact Human Resources (309) 438-8311 or at hr@ilstu.edu.
Due to the danger of identity theft, persons who wish to change their legal name must send the following to the Registrar Service Center:
Requests may be made:
For directions and required documentation, contact the Office of Admissions.
Phone: (800)366-2478
Email: Admissions@IllinoisState.edu
Under FERPA, the Family Educational Rights and Privacy Act, a student’s legal name may be disclosed to the public as “directory information” unless the individual opts not to permit such disclosure. If a preferred name has been indicated, that preferred name will be typically used for internal University operations where allowable and will not be used as public directory information. To change your name for public directory information purposes, you must change your legal name in the system. More information on FERPA, directory information and the request to withhold directory information can be found at the Registrar’s website. Legal name will still display to staff that have been granted permission or in cases where the legal name is required by law or for reporting purposes (e.g. official transcripts and verifications, diplomas, financial aid, billing/accounts receivable/ collections, reporting to the government for tax or visa purposes, employment records, etc.).
Preferred Name: Name typically used
Legal Name: Name house or used when preferred name cannot be used
Location | Preferred Name | Legal Name | Gender | Additional Gender Information | Pronouns |
---|---|---|---|---|---|
Redbird Card | Yes | No | No | No | No |
Admissions Records | Yes | Yes | Yes | Yes | Yes |
Advising Records (college, graduate division) | Yes | Yes | Yes | No | No |
Advising records (academic department) | Yes | Yes | Yes | No | No |
Alumni Records and Institutional Development | Yes - (Alum/Donor Preference) | No | No | No | No |
Athletics (NCAA) | Yes | Yes | Yes | No | No |
Class Rosters | Yes | No | No | No | No |
Commencement | Yes - (Student's choice) | Yes | No | No | No |
Diploma | Yes - (Student's choice) | Yes | No | No | No |
Study Abroad Program | Yes | Yes | No | No | No |
Educational Opportunity Program (EOP) | Yes | No | No | No | No |
Financial Aid Office and Scholarships | No | Yes | Yes | No | No |
Redbird Life | Yes | No | No | No | No |
TouchNet—Student Bills | No | Yes | No | No | No |
Library | No | Yes | No | No | No |
StarRez and housing rosters | Yes | Yes | Yes | No | No |
Student Conduct & Conflict Resolution (Symplicity Advocate) | Yes | Yes | Yes | No | No |
My.IllinoisState.edu portal | Yes | Yes | No | No | No |
Online eDirectory ISU website | Yes | No | No | No | No |
Outlook Directory | Yes | No | No | No | No |
Public Directory Information (FERPA defined) | No | Yes | No | No | No |
ReggieNet (Learning Management System) | Yes | No | No | No | No |
Student Exchange Visitor System (SEVIS) | No | Yes | No | No | No |
Police Department | Yes | Yes | Yes | No | No |
Student Information System (Campus Solutions) | Yes | Yes | Yes | Yes | Yes |
Student Health Services records | Yes - (student can provide) | Yes | Yes | Yes - (student can provide) | No |
Transcripts (Official) | No | Yes | No | No | No |
Transcript (Unofficial) | No | Yes | No | No | No |
Human Resources / University employment | No | Yes | Yes | Yes | Yes |
Yes | Yes | Yes | Yes | Yes | |
Enrollment Verifications (Official) | No | Yes | Yes | Yes | Yes |
UHS Mail Forward System (Sends postal mail off campus when students leave campus residence hall/apt.) | No | Yes | No | No | No |
Student Access & Accommodation Services (AIM) | Yes | No | No | No | No |
Career Services Manager/Hire-A-Redbird (Simplicity) | Yes | No | Yes | No | No |
University Housing Front Desk Manager (Helix) | Yes | No | No | No | No |
When Mailing To | Illinois State Will Use Your |
---|---|
Emergency contact | Name of emergency contact |
Campus | Preferred name in most cases |
Local Mailing | Preferred name in most cases |
Billing | Legal name |
Parent | Parent's name(s) or To the Parent of "Student Preferred or Legal Name" depending on document |
Permanent/Home | Preferred or Legal name depending on the document |
Diploma mailing | Preferred or Legal Name at the choice of the student |
Preferred name in most cases | |
Employment address (paycheck, tax documents) | Legal name |
Business (for ISU employees) | Preferred name in most cases |
All communication regarding employment, payroll, or taxes will use legal name regardless of address.
When Mailing To | Illinois State Will Use Your |
---|---|
Billing | Legal name |
Permanent/Home | Preferred or Legal name depending on the document |
Preferred name in most cases | |
Employment address (paycheck, tax documents) | Legal name |
Business (for ISU employees) | Preferred name in most cases |
It's important to make sure your information is accurate and up-to-date so you receive communication from the University.
You can change your address online or in person.
Change your address online at My.IllinoisState.edu. Update your address in person at the Registrar Service Center in 107 Moulton Hall. Bring a photo ID.
If you live in a residence hall or University-owned apartment, we'll automatically get your change of address.
Graduating students who want to change the address where their diploma goes can call or send a letter to the University Registrar.
Phone: (309) 438-2188
U.S. Mail: Evaluation Services
Campus Box 2202
Normal, IL 61790
You can change your first, middle, or last name on your transcript or diploma.
Send a signed letter or fax to the University Registrar:
U.S. Mail: Registrar Service Center
Campus Box 2202
Normal, IL 61790
Fax: (309) 438-8652
To change your name, we'll need your signature, a copy of a photo ID, and a copy of one of these documents:
Graduating students who want to change their name for their diploma can call or send a letter to the University Registrar.
Phone: (309) 438-2188
U.S. Mail: Evaluation Services
Campus Box 2202
Normal, IL 61790
For mailed requests, include your signature and UID.
To change your name in the commencement booklet, contact Graduation Services:
(309) 438-2836
Contact Academic Records to change or correct your birthdate:
(309) 438-2198
You can change or correct your social security number in person or by submitting a form. Your social security number will be updated within two business days and other departments on campus will be notified of the change. Continue to use the old social security number until you receive notification that the change has been processed.
Stop by the Registrar office in 107 Moulton Hall.
Complete the Social Security Number Change/Correction Form. Send your completed form via email, fax, or mail.
Email: registrar@IllinoisState.edu
Fax: (309) 438-8652
U.S. Mail: Registrar Service Center
Campus Box 2202
Normal, IL 61790
Include a copy of the following documents to change your social security number: